Vail & Jackson
Vehicle incident reporting

Report vehicle damage

Involved in an incident or returning a vehicle with damage? File a report in minutes — right from your phone.

Already filed? Check the status of an existing claim

How it works

A quick, guided report

The form walks you through driver and vehicle details, the facts of the incident, a signature, and photos — then generates a PDF for your records and files the report straight into our claims system.

  1. Enter renter, vehicle and rental agreement details
  2. Describe what happened & sign
  3. Add photos (front, rear, damaged area, odometer)
  4. Submit — you get a PDF copy and a claim number

Have these handy

  • Rental Agreement (RA) number
  • Driver's license & insurance info
  • Police report number (if any)
  • Your phone's camera

Need help with a report?

Call your location or email our claims team.

EGE (970) 549-2161 · JAC (307) 733-9224 · claims@dollarvail.com